Introduction
At Texas Merchant Services, protecting your privacy and securing your personal and business information is our highest priority. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or use our payment processing services.
By accessing our site or utilizing our services, you agree to the practices described in this policy. Please read it carefully, and don’t hesitate to contact us with any questions or concerns.
Our commitment to transparency and regulatory compliance reflects our mission to provide secure, trusted merchant services to businesses throughout the state of Texas.
Information We Collect
When you interact with Texas Merchant Services, we collect both personal and technical information necessary to deliver reliable, secure services. This may include:
Personal Information: Name, business name, address, phone number, email, billing details, and service preferences.
Transactional Data: Payment processing history, merchant account activity, and device usage tied to your account.
Technical Information: IP address, browser type, device details, site navigation behavior, and timestamps of visits.
This information helps us manage your account, enhance your experience, and maintain service quality for Texas businesses.
How We Use Your Information
Your data is used to:
Set up and manage your merchant account
Process payments and manage transactions
Provide customer service and technical support
Maintain regulatory compliance and fraud prevention
Improve and personalize your experience
Send relevant updates, notices, or promotional communications (with your consent)
We also use aggregated, non-identifiable data to conduct internal analysis, optimize our systems, and better serve businesses across Texas.
Sharing and Disclosure
We do not sell your personal or business data. However, to deliver our services efficiently, we may share necessary information with:
Trusted third parties (e.g., payment processors, financial institutions, equipment vendors)
Regulatory authorities, as required by law
Legal entities, in response to lawful requests or to protect against fraud
M&A scenarios, where data may be transferred as part of a business restructuring or acquisition
All third-party partners are required to handle your data securely and use it only for the purposes outlined in this policy.
Data Security
We use industry-standard security technologies to protect your information, including:
Data encryption (SSL/TLS)
Secure firewalls and access controls
Regular vulnerability assessments
PCI DSS-compliant transaction systems
Only authorized personnel are permitted to access sensitive information. While no system is completely immune to risk, we take all reasonable steps to safeguard your data.
In the event of a breach, we will notify affected parties promptly, as required by law.
Your Rights and Choices
As a Texas Merchant Services client, you have the right to:
Access or update your personal information
Correct inaccuracies
Request data deletion (where legally permitted)
Opt out of marketing communications
To exercise these rights, please contact our support or privacy team. We will honor your preferences in accordance with applicable laws and service agreements.
Policy Updates
We may revise this Privacy Policy periodically to reflect updates in regulations, technology, or service offerings. All updates will be posted on this page with a new effective date.
Significant changes will be communicated via email or prominent notices on our website. Continued use of our services following an update constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: